Contact & Support

Get in Touch with the Laurentavie Team

Whether you are submitting a platform access request, asking about Laurentavie's features or contacting support, the team is here to help. Use the form below or reach us directly.

Team members working together in a modern office environment

Contact Details

Ways to Reach Laurentavie

All contact details below are consistent across every page of the platform. The support team aims to respond to all enquiries within one business day.

Email

[email protected]
For access requests, general questions and platform support.

Phone

+1 416 555 0182
Available Monday to Friday, 9 am – 5 pm Eastern Time.

Address

1200 Bay Street, Suite 400
Toronto, ON M5R 2A5, Canada

Access Requests

How the Access Request Process Works

To use the Laurentavie platform, users are required to submit an access request. This ensures that each new user receives the appropriate onboarding information and that the support team is available to answer questions before platform use begins.

After submitting your request, the Laurentavie team may follow up by email or phone to clarify your intended use or to provide additional context about the platform. No access is granted without this review step.

The form below accepts general enquiries, access requests and support questions. Please do not include sensitive personal information beyond what is requested.

Person writing notes at a desk with a laptop open
The Laurentavie support team reviews every access request personally.

Send a Message

Contact Form

Complete the form below to submit an access request or send a general enquiry to the Laurentavie support team. All fields marked as required must be completed.

Please do not include payment, card, account number or other sensitive personal information in your message.

What Happens After You Submit

After receiving your message or access request, the Laurentavie support team will:

  • Confirm receipt of your message by email, typically within one business day.
  • Review your request and, if necessary, follow up to clarify your intended use or ask for additional information.
  • Provide a clear response outlining next steps — including onboarding information if your access request is approved.
  • Remain available for further questions at [email protected] or +1 416 555 0182.